Subscription - Terms and Conditions


Subscription Terms and Conditions 


Current subscription terms and conditions concerning

The following subscription terms and conditions apply to use of

What is covered by a license (see prices here)

A license provides access to Musskema via a web interface and costs a setup fee per manager/ team and first-year license, while the license for subsequent years costs a little less.

A license covers one manager/team or department with up to 30 employees. In case of more than 30 employees in one department/one team, an additional license must be paid for.

The individual customer can edit all questionnaires - or an arrangement can be made with Support for assistance. 


Ordinary everyday support is free.

Major tasks such as changes in case of major reorganisations etc. cost a bit; the fee is agreed before we get started.

The Customer's responsibility as data Data Controller

Please note, that it is the Customer, as Data Controller, that has the responsibility for the data that is imported or entered into the EDP system, and who thus also the responsibility for complying with the Data Protection Act. All customers have accepted's data processing terms, which comply with the EU Personal Data Regulation and applicable Danish compliance laws. provides a range of professional tools for the various measurements and evaluations contained in our concepts. cannot be held responsible for the use of these scales, measurements and graphs or the interpretation of these by the individual Customer. This is solely the responsibility of the Customer.

The employee's entered data is confidential - except that the nearest manager can see entered data. In addition, other relevant parties may be involved, but this will always appear in the summary of the employee where this data is entered. Apart from this, employee entries are confidential.

Statistical data - 100% anonymised primarily for research purposes reserves the right to, in conjunction with university researchers, use statistical data in 100% anonymised form for scientific purposes. This is an option that we have always included in our terms and conditions, and it follows the following principles: makes a data extract that is 100% anonymous and cannot identify any particular customer or group, as data extracts are selected only on the following parameters:

  1. The gender of the manager
  2. The gender of the employee
  3. The manager's span of control (number of employees with direct reference to the manager)
  4. Public or private company
  5. Geographical main categories
  6. And in some overall industry groups, when a critical mass of customers is present so that anonymity can be maintained.

If a customer does not wish to be included in such a benchmark, one can be exempted by contacting In that case, the customer will neither participate nor be able to make use of this benchmark.

Among other things, we have for some years worked together with the Department of Political Science at the University of Aarhus.

Product information and newsletters about the system is required to keep its customers informed about new possibilities through product information and newsletters. Therefore, such mails are sent directly to all managers and executives in the system + to those who have otherwise been created as recipients. You can cancel newsletter subscriptions - but no customer can opt out of receiving regular information about the product's development and use. At least one recipient in each company must receive this. If a customer wishes to reduce the number of recipients of this information - please feel free to contact

Billing and possible termination

The customer accepts at the time of creation that we forward an annual invoice for the following year's (= 12 months) license in the month of creation. If for some reason, the customer wishes to stop, we can be notified of this in writing / via e-mail to no later than 14 days after receipt of the annual invoice and you will then receive a credit note and a 2-week period to retrieve relevant data from the system before being deleted in

The annual license covers 12 months use paid in advance, and termination in the middle of the period does not entitle to any reimbursement of individual months.


See prices and various other offers in the section: Here


Version, December 2020

Let us have a talk about your options Let us call you. We will quickly find a solution that fits your organization!